Membership renewal and account balance
By Julien RiouxUpdated August 24, 2026
By Julien Rioux·Updated August 24, 2026
When your membership renews, you’re charged the membership fee only. Your account balance isn’t included in that payment.
Example: Your membership is $20/month and your account balance is
−$5. At renewal, you’ll be charged$20. Your balance stays at−$5.
If you have credit on your account (a positive balance), that credit may be used toward the membership renewal when it fully covers the fee. Otherwise, the renewal is charged to your usual payment method.
To clear a negative balance, pay it off separately, for example during checkout (when that option is available) or by topping up your balance with the organization.